What is Corporate Grooming?
NGI Finishing School is an international Academy training CEO's managing directors, top management Executives, Directors, and ground level executives, on the art of protocol, Business Etiquette, International Etiquette, Social Etiquette and Dinning Etiquette.
Imagine a CEO who is on a business trip to Germany, and is meeting a client to crack a business deal. He has the technical knowledge and the business skills, but right after the board room meeting, the CEO still has to cultivate a social rapport with his German Counterpart. What does he do? He is completely lost. He does not know the German Mentality, their food habits, their religious beliefs, traditions, language, culture and their likes or dislikes. If he is a vegetarian it is all the more difficult.
Or
Imagine a corporate house in India or a Government organization which is already doing extensive business with someone. In order to retain their business account, the Executives of the organization need to reflect the correct image of their company. Some of the questions usually unanswered are:
- How do we write business letters, and convey the correct message?
- What are the correct telephone/E-mail etiquette?
- What do we wear for the business meeting or at formal dinner?
- What social conversation to make after the business is over?
- What cuisine or menu do we order?
- Where do we entertain them? At hotel, or at home?
- How do we look after the spouses of the visiting delegation?
- What gifts do we give?
"Remember-People and Diamonds have real market value once Polished"
Course Components
1. Business Etiquette
- Art of greeting
- Art of introductions
- Art of sitting, standing, walking (Role play)
- Art of addressing protocol in a business hierarchy
- Art of conversations,- topics to avoid, small talk
- Art of being firm, polite, yet business like
- Interacting with a difficult client (Role Play)
- How to leave a lasting impression
- Telephone Etiquette
- The correct Fax, E-mail and letter writing etiquette
- Business Etiquette
- Cellphone Etiquette
- German / French (Working Knowledge)-Optional
- Communication Skills
- Addressing titles
- Art of Public Speaking
- Peer Pressure, and where to draw the line
- Board Room etiquette
- Interview etiquette
- Business Body Language
- Anger Management
- Time Management
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2. Social Etiquette
- Art of entertaining : a) In Hotel b) At Home
- Art of Gifting
- Art of Thank you notes
- Art of greeting, walking, sitting and conversing
- Interacting and conversing socially
- Party / cocktail etiquette
- International etiquette
- Art of Conversation in a social gathering, with Asians, Europeans, Americans, Africans
- International etiquette
- Working knowledge of German, French languages
- When a Director or a CEO visits overseas-Etiquette related to country specific.
- Dealing with a VIP
- Understanding Ethos of Society
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4. Dining Etiquette
- Table manners
- Formal Dinner
- Restaurant menu reading-Chinese, Thai, Japanese, French, Italian, Lebanese
- Insight into various Food habits, Cultural beliefs, Traditions are Religious beliefs.
- Art of menu planning for your clients in a hotel or at home
- Dining Etiquette
- Dealing with lady executives of different nationalities.
- Restaurant manners- what fork goes with what knife?
- How to eat with a chop stick?
- Beverages
- Aperitif, Digestif, Spirits, Wines, Cocktails, Mocktails
- How much?
- In what glass?
- What temperature
- When?
- Formal Dining Dress code
- Body language at the Dinning table
The Kind of Staff Trained Worldwide
- CEO's - Managing Directors- Vice Presidents
- Government officials and dignitaries
- Heads of Departments
- Sales and Marketing Executives
- P R Executives
- Customer Care Executives
- Hospitality Desk Executives
- Secretaries
- Multiplex Shopping Mall Executives
- Front Desk
- Food & Beverage Personnels
- Cineplex Staff
- Airline Staff
- Call Centers (Voice Modulation/ Accent training)
- Security Personnel
- House Keeping Personal
- Models
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3. Image Enhancing
- Personality development
- Confidence building
- Voice Modulation-Acent training-Pronunciation
- Fitness-how to carry yourself business wise-Socially
- Protocol in a social scenario
- Body language
- Dress code- the Art of dressing
- Color combination to suit one's personality
- Hygiene and sanitation
- Hair care/Skin care
- Make up for ladies
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